Analytics

How Yumpingo helps restaurants

Real-time insights on guest satisfaction

Deliver improvements for greatest impact

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7shifts & Yumpingo: Capture customer feedback on locations, servers, menu items, and more

Yumpingo is the hospitality industry’s next-generation experience management platform that transforms real-time customer satisfaction data into experience insights, quantifying how well hospitality teams are executing against customer expectations, and defining the path to serving more happy customers.

With our dynamic One-Minute Review, we capture customer feedback by location, shift, server, and menu item. We then make sense of this data and deliver insights on the experience that will have the biggest impact on your guest satisfaction.

We work with global brands of all service types, like Nando's, California Pizza Kitchen, and Texas Roadhouse, to align and focus teams on what matters most so they know exactly how to improve menu and service execution at store or brand level.