Based on our research and feedback from restaurants who have used both platforms, here are the major differences.
7shifts helps you monitor your daily operations with a customizable log book that keeps daily notes, important shift details, and follow-up tasks together. When I Work does not include a manger log book, so you’ll need to check paper notes, emails and text messages yourself.
Your 7shifts dedicated account manager is always available to answer any questions, offer advice, share best practices, and to work with you to ensure your needs get met. With When I Work, once you’ve paid, you’re on your own to figure things out by yourself.
With 7shifts you always know who has made edits or changes to the schedule or approved / denied requests. When I Work does not offer schedule logging functionality, which means restaurant managers are left in the dark when changes are made and by whom.
7shifts provides powerful, free integrations for many of the industry’s leading POS systems including Toast, Touchbistro, Upserve, Square and more. By comparison, When I Work does not support free POS integrations, which means additional monthly fees that you’ll have to pay.
When I Work
Feature comparisons were compiled based on publicly available information as of August, 2018.
"This product is awesome! I love how it works with my CAKE point of sale system. The customer service has been nothing but awesome when I have questions. My employees love that they can check the schedule whenever and wherever they are from their phones. I like that it notifies each employee an hour before their shift and I don't have to worry about "forgotten" shifts. I will definitely continue to work with 7shifts!"
Lisa Gilbertson, Seeley Lake, MO