7shifts Employee Scheduling Software Inc. (or " we", or " 7shifts”) values and respects the privacy of individuals. This Privacy Policy sets out how we comply with data protection laws, including Canada’s Personal Information Protection and Electronic Documents Act (the "Data Protection Legislation").
This Privacy Policy outlines our policies and procedures for collecting, using, storing and disclosing personal information of individuals. In this Privacy Policy, " Personal Information" refers to information about identifiable individuals and information which can be used, on its own or in combination with other information, to identify an individual.
7shifts's service offering involves providing organizations and individuals within those organizations (our "Customers") with access to and use of the 7shifts Services, which allows our Customers and their staff members to administer work scheduling (the "Services") through their devices (any computer used to access the 7shifts Service, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device (each a "Device")).
This Privacy Policy explains what we do with Personal Information when:
7shifts may amend this Privacy Policy from time to time. Please visit this page if you want to stay up to date, as we will post any changes here. 7shifts will also notify affected individuals of any material changes in the way we process data.
Customer Data
Our primary purpose for collecting and using Personal Information is to provide the Services to our Customers. When we collect, use, and disclose Personal Information on the instructions of our Customers, we are a service provider/data processor to that Customer, processing personal information on their behalf and we refer to this data as “Customer Data”. We may also use Customer Data on an aggregated and non-identifiable basis to improve and enhance our product and service offerings.
We rely on our Customers to comply with all applicable privacy laws when collecting, using, or disclosing Personal Information through the Services, including by obtaining appropriate consent (such as from their employees, other staff, or other third parties that are authorized users of that Customer’s account) prior to collecting, using, and disclosing personal information through the Services.
If you have any questions regarding the Personal Information we process on behalf of a Customer, please contact the Customer directly and/or review their applicable privacy policy. If you signed-up to receive marketing communications from one of our Customers and now wish to unsubscribe, please contact the Customer directly.
7shifts Data
We may also collect, use, and disclose the personal information of individuals who use our Services as individuals and not as employees of one of our Customers (including information contained in a resume submitted to our resume and job application service) and we may collect and use personal information for our own purposes through our website, customer service, marketing activities, or when we otherwise interact with individuals. We refer to this data as “7shifts Data”.
Customer Data
Personal Information we Collect to provide Services to our Customers
We collect and use Personal Information in the course of providing the Services to you and your organization. Depending on the relevant circumstances and requirements, we may collect some or all of the Personal Information listed below to help us with this:
Customers’ staff members create employee profiles to allow their employer and fellow employees to interact with them on the Services. At the Customers’ discretion, at any time, your access to Customer Data or data you entered into your employee profile which relates to your employment may be granted or revoked. The Customer may retain any or all of this data in accordance with their privacy policy.
The organization with which your Account is connected will have access to your employment information, such as job title, company, schedule, schedule preferences, shifts, and attendance. If you switch jobs, this employment information will not be shared with any other organization without Staff members’ consent. However, Personal information associated with a personal profile that is not specific to an employer, such as name, availability, time off, profile picture and tip information (“Profile Data”) will remain associated with the employee’s individual Account for as long as the Account is active, whether or not your Account is linked to an organization.
We will display your Personal Information on your profile page, and this may be viewed by other persons to whom you are connected within your organization depending on their access level. Any data you provide to the 7shifts Services in your capacity as an employee (including any coordination or communication for shift scheduling) or through your use of community services on the 7shifts Services such as messaging, announcements, resume/job posting, and notes, may be read, collected, and used by Users or organizations who have access to them.
How we Use Personal Information to provide Services to our Customers
When we use your Personal information to allow you to access and use the 7shifts Services, we do so on the instructions of your organization (our Customer) and on the behalf of your organization. Activities that we may carry out on this basis include:
Your posts may remain even after you close your account.
7shifts Data
Account Creation: Users are required to provide Personal Information to create an Account and use the Service such as name, email address, and password. We use this information to create and administer user accounts, authenticate users, process payments, and manage access and control rights. We require that you do not disclose your password to anyone. We will never ask you for your password in any communication (such as letters, phone calls or email messages). If you become aware of any unauthorized access to or use of your account, you are required to notify us immediately.
Individual Users not linked to employer accounts: If you register for an Account that is not linked to any company or once you use your Account after having left your organization, we are the accountable entity or a "data controller" for your Profile Data. We will use your Profile Data and other personal information to:
Marketing: We collect contact information for the purpose of sending marketing communications, and described under Section 5 (Marketing) or administering contests, promotions or surveys.
Job Applications: If you apply for a job with us, we may collect certain personal information about you (such as information that wou