In 2023, restaurants continue to face challenges in how they operate: notoriously tight margins, high staff turnover, old views on pay, and a culture that has made the news (not often in a good way). The industry is ripe for change, but how?
We're spotlighting people and places working towards a new, sustainable way of operating.
Content specially designed to advance your way of thinking.
The names and faces here don't just serve up delicious meals and great experiences. They're moving the industry forward. Find out how they are Serving What's Next.
Chef/Owner: Lazy Betty, Humble Pie
Champion of fair wages, equality and great food. James Beard nominated Atlanta restaurateur Ron Hsu envisions an industry where the workforce doesn't rely on the goodwill of customers and strives for changes to the way things have always been done.
Founder: Destination Unknown Restaurants
As the Founder and hospitality director of Destination Unknown Restaurants in Washington, DC, Kelly Phillips envisions a new way forward for the industry that puts the team at the forefront. This vision was what named her one of Washington Business Journal’s 40 Under 40.
Feed your knowledge
We've partnered with experts to deliver sessions covering everything from team mental health, wage equality, career growth, and more. They're answering your questions and providing actionable takeaways you can use in your operations.