7shifts Referral Program Terms and Conditions

Last updated: January 12, 2026

Effective: January 12, 2026

These Terms and Conditions (the “Terms”) apply to the 7shifts Referral Program (the “Program”). By submitting a referral for a restaurant or otherwise participating in the Program, you agree to be bound by these Terms and Conditions and 7shifts Privacy Policy.

Program Eligibility

Referral Requirements

Subject to these Terms, for each “Qualified Referral” that meets the following criteria, you will receive the applicable referral reward listed below. A “Qualified Referral” is a restaurant that:

• is referred to 7shifts either through a unique trial sign up link, or in writing (email is acceptable) to an existing 7shifts employee; verbal referrals are unable to be verified and will not be accepted;
• is not an existing lead in the 7shifts system (7shifts reserves the right in its sole discretion to determine the original lead source. Exceptions may be made, in 7shifts sole discretion, if the referral has not been contacted by 7shifts for at least six (6) months); and
• has entered into a Merchant Agreement Initial Order Form with 7shifts, and has been live, processing transactions on the 7shifts platform for at least sixty (60) days.

For clarity, a Referral is defined as a contact who has started a 7shifts trial. A Qualified Referral is defined as a Referral that converts to a paid 7shifts plan and remains active for a minimum of sixty (60) consecutive days. Starting a 7shifts trial alone does not constitute a Qualified Referral and is therefore not eligible for a referral reward or bonus.

Modifications

7shifts reserves the right to modify these Terms or terminate the Program at any time, in its sole discretion, without notice, however we will employ commercially reasonable efforts to post a notice on the referral website.

Fraud, Misuse, and Liability

7shifts reserves the right to investigate any referrals submitted through the Program and to withhold or revoke any referral rewards if fraudulent activity, abuse, or violation of these Terms is suspected. Fraudulent activity includes, but is not limited to:

• Submitting self-referrals or referrals for entities in which the referrer has an ownership or controlling interest.
• Providing false, misleading, or incomplete information to qualify a referral.
• Manipulating or attempting to circumvent Program eligibility requirements.
• Engaging in any activity that violates applicable laws, including anti-fraud and anti-bribery regulations.

If 7shifts determines, in its sole discretion, that a participant has engaged in fraudulent or abusive behaviour, 7shifts may, without notice:

• Disqualify the referral(s) in question and withhold any associated rewards.
• Revoke your access entirely to 7shifts and all products
• Permanently bar the participant from future participation in the Program.
• Seek reimbursement for any improperly issued referral rewards through legal action, if necessary.

Participants acknowledge and agree that 7shifts shall not be liable for any damages, losses, or claims arising from the disqualification of a referral, the termination of Program participation, or any actions taken to address suspected fraud or misuse.