Restaurant Insights

In the restaurant business, the only constant is change. But what separates successful restaurants from the rest are the ones that can best adapt. We surveyed more than 1,000 restaurant operators across North America to find out what their challenges are—and what they’re doing to adapt.

The restaurant industry continues to display its resilience as it steadily adds more jobs month after month.

During the pandemic, restaurant workers left the industry in droves. To attract them back, a lot needs to change, starting with wages.

Learn about some of the most unique and unusual themed restaurants across the United States. Plus other ideas for inspiration.

As the restaurants shift into the post-pandemic era, our team is constantly looking for ways to evolve the 7shifts platform to meet the changing needs of the industry. Learn how we did that.

We brought together 5 restaurant leaders to talk about how their tipping strategies evolved over time and what they learned. From tip pooling to service charges, read on for helpful insights on tipping.

Learn what the industry leading women in the restaurant space have to say when it comes to improving conditions for women across hospitality.

Most people don't know the complex and controversial origins of tipping. How did gratuity become integral to North American restaurant culture?