Welcome to our Employee Resources Hub! Here you’ll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. These resources are designed to help you excel. Whether you need to brush up on your restaurant slang or you need to swap a shift, we’ve got you covered.
Can’t find what you’re looking for? Let us know how we can improve this page here.
Want your tips paid instantly?
Send this downloadable PDF to your manager about 7shifts’ digital Tip Payouts solution.
7shifts 101
Consider this your 7shifts user manual.
- 7shifts 101 for employees
- Logging in for the first time
- Employee Dashboard overview
- Switching between multiple employers
- Check your schedule
- Notifications for employees
- Messaging & announcements for employees
- Request time off
- Submitting shift feedback
- Offer up a shift
- Submit your availability
- How to pick up extra shifts
- Contact page for employees
- Understanding stations (employees)
- Update your preferred payment method **Only applies if your employer uses 7shifts Payroll**
If you have more questions about your account, check our Knowledge Base. You can also chat with our support team through the app or call 1-888-979-5877 from Monday to Friday between 9:00 am – 6:00 pm CT.
Note: If your employer does not use 7shifts Payroll, your pay stubs and paychecks will not be stored in 7shifts.
Working in Restaurants
Access resources to help you with several areas of working in a restaurant.
Restaurant skills
What to expect when you first don your apron.
- Working in A Restaurant: Everything You Need to Know: Read on to learn about what it’s like working in a restaurant so you can excel in your role.
- 20 Restaurant Skills You’ll Quickly Learn on the Job: If you’re not sure how to list working at a restaurant on your resume, check out the 20 most sought-after restaurant skills.
Career growth in restaurants
Explore how to take your role to the next level.
- How to Succeed as a Restaurant Employee: Top Qualities: Learn how to succeed as a restaurant employee and set your hospitality career up for growth and success. Five experts explain the most important qualities for you to grow.
- From Cashier to VP: How 4 Restaurant Execs Climbed the Ladder: You can develop a career in restaurants and make hospitality your profession. Just ask these 4 executives who started in entry-level restaurant jobs.
- How to Find and Choose Restaurant Mentors: Building a relationship with a restaurant mentor can have a substantial impact on your success in the industry.
FOH Resources
- How to Be A Good Server (and Make More Tips!): Here are the top tips and tricks to be a better server and make more money.
- How to Serve in a Fine Dining Restaurant: Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service.
- How to Become a Bartender: Learn how to become a bartender including the experience and skills you actually need in order to get the job you’re after.
BOH Resources
- Instagram Tips for Chefs & Cooks 👩🍳: Here are seven ways you can improve your presence on Instagram and dominate a competitive niche.
- Chef Knives 101: How to Stay Sharp: Here, you’ll learn about one tool that’s crucial to the preparation process — the chef’s knife.
Stuff you should know
- Restaurant Lingo: FOH, BOH & General Terms: The restaurant industry is loaded with slang. From clopen to FOH to BD and BOH, read on for meanings to the most common restaurant lingo.
- 16 Restaurant Metrics and How To Use Them: Learn how to calculate important metrics and formulas for your restaurant. From sales per labor hour to food cost percentages and many more.
Restaurant roles
A.k.a what your coworkers do all day.
- The Truth About Different Positions in A Restaurant: Looking for a restaurant position, but not sure where to start? This post reveals the truth about what it’s like working different positions in a restaurant.
- Barback vs Bartender vs Host vs Server: Which Job Is For You?: Learn how to make the best choice between host vs server vs barback vs bartender and maximize your earning power and happiness in the restaurant industry.
Dealing with conflict or stress at work
From upset customers to drama with your coworkers, here are ways to help manage the storm.
- 6 Easy Self Care Tips For Restaurant Work Stress: Stress management is an essential life skill to develop, and is especially useful when working in a restaurant. Here are 6 self care tips you can try today.
- Read This Before Transitioning Out of the Restaurant Industry: Thinking about transitioning out of the restaurant industry? Before giving your two weeks notice, read on for practical ways you can improve your situation.
- How to Handle a Rude Restaurant Customer – On the Line: Here are six tips to help you handle a rude customer in your restaurant.
Prove you know your shift with 7shifts Academy
You know you deserve a promotion, but you need a little extra to convince your manager. Enter 7shifts Academy, free courses about restaurant management with quizzes and downloadables. Learn more about the ins and outs of restaurant management or brush up on your marketing know-how. Seal the deal with a digital certificate you can slap on your resume and LinkedIn.
Daily Restaurant Management Course
Get an inside look into what your manager takes care of, like restaurant team communication and task management. Read the course outline.
Restaurant Marketing Course
Your manager might be okay with you being on TikTok if it’s for work. Learn about ways restaurants get noticed, from social media to email marketing to Google Maps. Read the course outline.
Put us in your ears 🎧
We’re bringing together restaurant leaders from all corners of our industry on the Restaurant Growth Podcast. You’ll come away with practical tips, new insights, and tactics to help your restaurant grow.
Not convinced? Listen to Olivia:
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DJ and his guests shine the brightest of lights on the restaurant industry and those inside of it! Engaging conversations, actionable tips to level up your restaurant, and insights into the industry abound in these episodes. Thanks for putting out such a superb show – keep up the great work!
Follow us on social media
We dive into what’s happening in restaurants. (And a little bit about us. Not too much. We promise).
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7shifts Staff, 7shifts Author
7shifts Staff
7shifts Author
7shifts team of writers and experts in the hospitality industry.