Reduce Labor Costs and Grow Margins With TouchBistro and 7shifts

Reduce Labor Costs and Grow Margins With TouchBistro and 7shifts
Chris de Jong

By Chris de Jong

TORONTO – August 28, 2018 – TouchBistro and 7shifts announced today that restaurateurs are reporting a reduction in labor costs of up to four percent by utilizing the tools provided in the integration of TouchBistro and 7shifts award-winning restaurant apps. The tools help restaurateurs schedule shift assignments that achieve the optimum labor to cost ratio when plotted against predicted sales, thus improving overall profitability.

TouchBistro is an iPad POS solution designed specifically for the unique workflows of a restaurant. It includes a full suite of cloud reporting tools that provide restaurateurs with all the information needed to make decisions to profitably manage the business, from sales analysis and upselling tools, to inventory and payroll.

7shifts is an intuitive employee scheduling app for restaurants that helps managers lower labor costs and overtime expenses, while reducing the time it takes to create staff schedules from hours each week (when done manually) to just a few minutes.

“The aggregate reports in TouchBistro enable me to predict sales, anticipate sales of specific items, and determine production schedules. Employees clock in and out in TouchBistro on the schedule that I can rapidly generate in 7shifts and change with just a few keystrokes. From wherever I am, I can instantly notify everyone of any schedule changes,” says Thomas Gilbert, general manager of General Assembly Pizza. “With the TouchBistro and 7shifts integration, I have a single interface where I can see sales and labor all merged together, making it so much easier to manage all the moving parts of the restaurant.”

“Scheduling is one of the biggest parts of running the business,” says Phil Gadd, owner of The Loaf Bakery. “It’s setting budgets while being realistic about the service level you want to provide. You have to find the balance between being profitable and offering amazing service.” Gadd reports having saved four percent in labor costs using the integrated 7shifts and TouchBistro apps. Before using 7shifts, it used to take him three to four hours every week to schedule staff – not including the time spent on schedule revisions; now he spends just 15 minutes.

Labor management used to be all guesstimate for Kristin Butler, co-owner of Eva’s Original Chimneys, before she integrated TouchBistro and 7shifts. It’s been almost a year since integrating the apps across all three of her locations. “With TouchBistro reporting, I can analyze my business and see what decisions I need to make to increase my sales. With the 7shifts integration, I can put in my labor/cost ratio goals and decrease my ratio to increase my overall profitability,” says Butler. “I would highly recommend 7shifts and TouchBistro to any restaurateurs out there who want to increase their profitability and decrease their costs.”

TouchBistro and 7shifts offer a 28-day free trial. Additional information is available at

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Chris de Jong
Chris de Jong

Hi! I'm Chris. I was the Director of Demand Generation at 7shifts. I worked with our talented team to help restaurateurs save time and money on team management.