If you're dreaming of starting a restaurant, now is the best time. The restaurant industry is thriving with estimates suggesting restaurant sales would surpass $825 billion during 2018—that's nine consecutive years of revenue growth.¹
And this growth is unlikely to subside anytime soon: With Americans facing increasingly busier lifestyles leaving them little or no time to cook, the convenience of eating out is often simply too good to pass up.
Combine the sustained industry growth with the freedom of being your own boss, the ability to entertain and nourish the community, and the wish to create a space to foster connection and good times—starting a restaurant is a no-brainer for many entrepreneurs.
Table of contents
The 13 steps to opening and starting a restaurant are:
- Choose a Restaurant Concept
- Research the Market
- Find the Right Location
- Conduct a Feasibility Study
- Obtain Funding
- Write a Restaurant Business Plan
- Obtain Permits and Licenses
- Create a Menu
- Design the Floor Plan Layout
- Source the Equipment
- Build out the Bar
- Staffing: Find, Hire, and Schedule
- Market and Promote the Opening
In this post, you'll learn about what you need to start a restaurant and a 13 ingredient recipe to help you successfully open a new restaurant.
How to Start a Restaurant Business
Think about your favorite restaurant. Now, picture your favorite dish. Just imagine what went into creating it:
- A bold work ethic: The hard work of the chef, not only in the kitchen but in the years spent practicing the craft of creating mouth-watering culinary masterpieces.
- A creative recipe: To make amazing dishes, you need the finest ingredients and guide to using them at scale. An unforgettable dish depends on a clear, careful, creative recipe.
- An unbeatable spirit: A passion for food, meticulous attention to detail, and an attitude undaunted by the stress of busy, high-volume rush order periods.
Starting your own restaurant may be a bit different from creating a delicious plate of food (ok, maybe a lot!) but it too takes a resilient work ethic, a dazzling recipe and an unbeatable spirit.
Let's be honest, starting a restaurant is hard.
When facing real challenges, a positive attitude paired with fierce discipline and commitment to success will serve you well when things get tough. Not only does starting a restaurant entail loads of research and planning, you'll have to create a menu, craft a business plan, choose a location, obtain the right permits, and market your restaurant.
All this can come with the cost of late nights and weekends–and that's only the half of it.
We can't help you with the spirit and work ethic–that's on you! But if you're reading this, there is good news. We've spent the time and done the research to build you a guide. A recipe you can follow—like the skilled chef—to make your restaurant dream into a reality.
How to Start a Small Restaurant
In this guide, the 13 steps or ingredients are divided across four main categories:
Prep: Research, location hunting, etc.
This is the preliminary market research stage you need to do before getting too committed to a particular restaurant concept. Learn to find the right location and conduct a feasibility study.
Cook: Funding, business plans, permits
This is where things get real and you create the foundation for your success, craft a persuasive business plan, obtain funding, permits and licenses, and build out your menu.
Plate: Floor plans, equipment, kitchens
This is when you focus on materials, design, and construction, building out the physical space your restaurant. Here you'll learn about designing the ideal layout, sourcing supplies and equipment, and building the bar.
Serve: Staffing and marketing
Once you've built your new hot spot you'll need to find, hire and schedule awesome staff to service your guests. You'll also need guests to dine and order, so now you'll learn to spread the word without breaking the bank.
Note to the Reader:
As you read this guide, keep the following in mind:
The 'ingredients' are listed in the proposed order of completion, but you may be juggling many of the startup tasks simultaneously. For this reason, we recommend reading the entire guide once first for an overview before diving into the details.
Ready? Let's get started.
Prep: Research, location hunting, etc.
Choose a restaurant concept, understand your market, and decide if your idea is worth pursuing.
1. Choose A Concept
Your restaurant concept needs to include the theme, food, service style, décor, ambiance, name, logo, atmosphere, menu, prices, and restaurant type. Choosing your concept is one of the most important decisions you'll make when opening your restaurant.
Fine Dining or Fast Food?
Having a basic concept in mind from the start will help you answer crucial questions about cost, space, equipment, and staffing. It will also help you choose your location, conduct a market feasibility study, and create a business plan (more on that in a bit).
Ultimately, properly executing your concept will help satisfy and retain customers who are more likely to spread the word. Get your concept wrong—with a menu that doesn't fit the ambiance or music that doesn't appeal to your regular's tastes—and customers will be confused and less likely to return.
But, How Exactly Do You Choose a Concept?
A concept consists of many different elements and selecting one right out the gate can be hard. The good news is that there are ways to get the creative juices flowing, starting with your choice of restaurant type.
Select Your Restaurant Type
You restaurant type is not your concept, but one core element of it. It's an ideal place to start when choosing a concept because it lets you view it from a broad lens before diving into the details like your menu and prices.
Below are four common restaurant types and tips to help you choose yours.
Common Restaurant Types
- Fast food without table service: Restaurants that prepare food quickly and offer only counter services
- Takeout and food delivery: Restaurants providing food for consumption elsewhere e.g. at home. (virtual restaurants are a new twist on this type)
- Food trucks: Mobile restaurants that provide food service
- Table service: Waiters serve guests, take orders, and expedite to the kitchen. Food is prepared, then delivered to tables by servers. Common table service establishments include: cafe's, fast-casual chains, upscale restaurants, and diners.
For more information on how to pick the perfect restaurant concept to ensure your concept stands out and your unique selling proposition read How to Pick The Right Type Of Restaurant
How to Choose The Right Restaurant Type
Consider the cuisine: Certain types of cuisine suit certain types of restaurants. For example, French-style cuisine is often the domain of upscale restaurants offering full-table service, Chinese food is often found in the takeout food market.
Determine staff pool availability: Are there enough job seekers in your city to staff your operation all year round?
Understand your target market's habits: A more dispersed market makes delivery service less practical while a concentrated market is great for delivery.
Meet your city's zoning requirements: Establish if you have enough space to accommodate your restaurant type.
2. Research the Market
With a basic concept down, it's time to research your market, potential customers, and competition.
The Market and Potential Customers
In Restaurant Success by the Numbers, author Roger Fields, CPA shares how he and his partners invested $90,000 into creating an upscale full-service restaurant in New York City's Theater District. Although they had an excellent concept, killer location, and popular Mexican food, they made one big mistake: They misread their market.²
A large portion of their surrounding market couldn't afford their food. And those who came from surrounding areas to eat before watching a theater show had conventional tastes that didn't align with the restaurant concept.
But, after studying what their competition did well, Roger and the team made several changes that led to more customers and positive reviews. These included switching their concept to Southwest cuisine which gave them a unique selling proposition (USP) as no one in the area was offering this cuisine, changing their name, and altering the colors of the interior.
This one example underscores just how important it is to understand the market and how valuable it is to be willing to pivot if your concept gets something wrong.
But How Do You Better Understand Your Market?
There are several ways:
- Research the demographics of your market area. Review factors such as age, education level, household size, income, rental prices, and population trends. Get this information from informal research, formal surveys, statistical research, and online. If your budget allows it, you can also pay someone to collect this data.
- Analyze your market's lifestyle characteristics. Using restaurant market research methods, you may discover that many of your potential customers are vegan. It follows then that your menu should incorporate vegan based dishes.
- Study the spending patterns of different groups. Again there are studies online that will provide this information. A survey by LendEDU, for example, discovered that Millennials prioritize restaurant food over retirement savings.
Research Your Competition
You should also research direct and indirect competition. Your direct competition shares your restaurant's concept and indirect competition is all the others. For example, if you're an upscale restaurant offering top-notch service and a fantastic ambiance, your direct competition is other similar fine dining restaurants and your indirect competition—cafés and diners.
Researching the competition will help you better understand what your competition does well (maybe their service is stellar) and what you can do better—perhaps you can create a better ambiance or serve better food. It may even give you a deeper understanding of your market—the dishes regular's like and what kind of music appeals to them.
The easiest way to conduct your research is to select a few direct and indirect competitors and visit their establishments. Then, study their menu, listen to the type of music they play and even assess the decor. You can also speak to their customers and ask them what they like about your competition's restaurant.
The National Restaurant Association recently published an incredible resource with downloadable PDFs of the state of the restaurant industry for each state including stats on restaurant locations, sales and employees.⁴ Access them all in the Sources section at the end of this post.
3. Find the Right Location
It's now time to choose a location—something crucial to your restaurant's success. Ideally, you'll want a site that has:
- A high concentration of potential customers
- Nearby pedestrian traffic
- A central location
- Neighboring businesses to attract potential customers
- Support from your local municipality in the form of utilities
- Nearby parking so your location is accessible
- High visibility to ensure foot traffic and free advertising
- Restaurant zoning permissions and approvals
But, remember this: Your location is only as good as your concept. If you choose the wrong location for your site or execute it poorly, you risk closing your doors. I've seen this time and time again where I live in Franschhoek, South Africa.
The small town is saturated with fine dining restaurants—many of which are located on the main road that runs through the entire village. This main road is a prime spot. Many restaurants have opened up over the years, only to close down soon after because they either had the wrong concept or failed to deliver on it.
The bottom line: Take the time to find a suitable location but don't ignore the needs of your concept.
4. Conduct a Feasibility Study
By now you should have a basic concept in mind, know who you want to serve, and have an idea of your location. The next step is to determine if starting your restaurant is a good idea.
Enter: the restaurant feasibility study.
What Is a Restaurant Feasibility Study?
A feasibility study helps to determine the likelihood of your restaurant succeeding by analyzing relevant factors like concept appeal, restaurant revenue levels and cost projections, and financial goals.
A High-Level Feasibility Study Outline
Below are the core sections to cover. As you work through these sections, you may notice they look similar to the elements included in a business plan. However, a feasibility study is not a business plan. Instead, it surfaces the probability of achieving the ideas detailed later on in your plan.
Let's dive in.
Section 1: Executive Summary
The executive summary summarizes your market research findings and helps answer one crucial question: “Is my idea worth pursuing?” It will detail important financials like revenue projections and explain your USP (unique selling proposition). This section is usually only a few paragraphs at the top, but is written after the main feasibility study.
Section 2: Market Overview and Analysis
In this section, include relevant market research findings such as the saturation of the market, demographics, and competition in your area.
Section 3: Business Explanation
Detail your concept, highlight your competitive advantage, and explain how you'll fulfill your market's needs.
Section 4: Financial Projections
This is arguably the most important section as it helps establish if your restaurant will be profitable. The main areas to include are your break-even point, capital requirements, expenses, and income.
The median startups costs for any restaurant are $375,000. But, because your restaurant is unique, you'll have to determine your expected expenses. Start by listing all the costs—from equipment and licensing to your menu, and marketing.
Make conservative revenue estimates. Obtain these numbers by reviewing various elements such as the average number of guests you expect to serve in a day, your seating capacity, average restaurant check size, and expected menu prices (base this data on menu prices of restaurants with similar concepts).
Break-even Point (BEP)
BEP is the point where your total costs equal your overall revenue. The calculation establishes how much food you need to sell to turn a profit.
Make this calculation using the following formula:
BEP =Fixed Costs / (Sales Price Per Unit - Variable Costs)
Detail how much you need to start your restaurant and what portion you need from private investors and banks.
Recommended Reading: The Ultimate Guide to Restaurant Costs
Section 5: Conclusion
Sum up the findings and conclude whether it's worth starting the restaurant or not.
If you conclude that starting a restaurant is feasible, move on to the next section.
To learn more about conducting a feasibility study and tips to write yours, read our more in-depth breakdown: How to Conduct a Feasibility Study [Outline Plus Tips]
Cook: Funding, business plans, permits
Now it's time to get your hands dirty and start to give shape and structure to your idea, from obtaining funding and licenses to crafting a business plan and menu.
How much does it cost to open a restaurant?
5. Obtain Funding
If you're like most first time restaurateurs you probably can't fund your restaurant from savings alone. You'll need funding from elsewhere. Options include family and friends, private investors and bank loans.
Applying for banks loans, though, is often a lengthy process and even then there are no guarantees banks will approve your loan.
Luckily there is a better approach: Small Business Administration (SBA) Loans. SBA loans are among the most common loans for first-time restaurant owners.⁵ The SBA doesn't lend you the money but guarantees the loans banks issue which reduces a bank's risk, and increases your chances of getting capital.
There are, however, a few requirements you need to qualify for an SBA loan:
- Your restaurant must operate in the U.S.
- You need to have a decent amount of capital and equity
- You cannot be a non-profit
- Need to be an independent restaurant
6. Write A Business Plan
If you do choose to apply for a bank loan or require private investment, you'll typically need a business plan. This plan covers details on your concept, finance, and vision and improves the chances of obtaining capital as it reassures investors their investment will yield returns.
Restaurant Business Plan Checklist
- Executive summary: Sums up the contents of your plan and details the funding requirements.
- Business overview: Consists of a concise summary of the technical details of your restaurant, including your business number, contact details, etc.
- Restaurant description: Includes details like your structure (sole proprietor vs. partnership), concept, menu (discussed later), location, goals (both short and long term), and your mission statement which describes why your restaurant exists.
- Marketplace: Describes relevant details from your previous market and customer research.
- Marketing: Details pre-opening and post-opening marketing tasks and explains your positioning and pricing.
- Operations: Specifies all operational details such as the staffing requirements, suppliers and technology you'll use, as well as the type of liquor license you'll require.
- Financial plan: Provides forecasts for revenue, expenses, fixed and variable costs, and other pre-opening and operating costs. Get this information from your feasibility study.
- Summary: Ties the entire plan together and emphasizes vital areas such as the profits expectations, your USP, and what experience you have.
For more information on how to create an effective restaurant business plan to ensure your restaurants success read How to Write a Restaurant Business Plan [with Sample]
7. Obtain Permits and Licenses
You may be wondering: “Surely there are other more important things to do before obtaining permits and licenses?” You're not wrong.
But here's the thing, getting your licenses and permits can be a lengthy and painstaking process: You have to determine what licenses you'll need, complete paperwork, and wait for approval—applying for a liquor license can take up to six months. So, the sooner you get the ball rolling here, the better.
Here is a list of licenses and permits you'll need:
- Business license: obtainable from your local government
- Liquor license: The two most common liquor licenses are a beer and wine license and “full” liquor license that lets you sell beer wine, and spirits. The cost and application process varies by state.⁶ Consult your Alcohol Beverage Control Board when applying.
- Restaurant zoning and sales tax permit: Visit your state's website for more information.⁷
- Alcohol tax permit provided by your state's business tax department
- Food handler's and health permit you can acquire from your Health Commission
- Building and sign permit from your local zoning commission
- Music licenses such as BMI license and SOCAN license⁸
Now that the wheels are turning on obtaining the necessary licenses and permits, start thinking about your menu. You should already have a clear idea of the type of food you want to serve—if not revisit your concept and target market research. Your markets' tastes will inform your choice of menu items.
In the next section, you'll learn about selecting menu items, pricing your menu, and designing it.
Choosing Your Menu Items
Besides your target market, these factors will guide your choice of items.
- Produce availability: If you want to update your menu with seasonal produce but don't have access to fresh ingredients at short notice, you may choose to revise this decision.
- Ingredient affordability: The cost of ingredients affects your food cost
- Preparation time: Some items will take longer to prepare. These items, for example, will not suit a fast food chain.
- Kitchen space: You'll need enough space in your kitchen to create the items
- Profitability: Ensure there's enough market appeal for your meals
- Food trends: If your market is open to it, incorporate dishes based on current trends. For example, you may choose to include plant-based foods in your menu in response to the growing number of vegans and non-vegans who want it⁹
Looking for more menu-design inspiration? Check out: 6 Restaurant Menu Ideas And 3 Design Trends To Grow Your Revenue.
Pricing Your Menu in 3 Steps
After you've chosen your items, it's time to price them. Here is a three-step process:
Step 1: Cost Your Menu Ingredients
Calculate the cost of a single dish by following these five steps:
- Create standardized recipes for all dishes
- List the ingredients for each recipe
- Calculate the cost of each ingredient
- Allocate an amount to waste (10% is usually a good number)
- Tally individual ingredient costs for the total
Step 2: Calculate Your Maximum Allowable Food Cost (MFC) Percentage
Your MFC or targeted food cost is the food cost percentage you cannot exceed if you want to remain profitable. Although this percentage is generally between 28 to 35%, your restaurant will have its own unique cost.
Calculate your MFC using the following formula:
Step 3: Calculate Your Targeted Selling Price
Let's assume the cost of the ingredients was $5 and your MFC 30%. You would then calculate your targeted selling price as follows:
Plate cost: $5
The targeted selling price of the dish (Food cost/food cost percentage) = $16.67
To learn more about menu pricing and the right way to set menu costs read here Restaurant Menu Costing 101
Designing Your Menu
Here are five menu design principles to follow:¹⁰
- Format. Select from four standard menu formats: Single page, panel booklet, two-panel single fold menu or three-pane, two-fold menu. Each has its pros and cons. For example, you can update single-page menus more often, but they generally aren't a fit for restaurants wanting to offer a broader variety of dishes.
- Layout. How will you organize your menu? You have various options including columns and rows, main categories like starters and desserts, and subcategories—e.g., pizza and steak.
- The number of items. Menu engineer Gregg Rapp suggests having no more than seven items per menu category, whether the group is mains, desserts, or starters.¹¹
- Branding. Ensure menu descriptions match your brand. If you're a fine dining restaurant, for example, you'll likely have formal and more detailed descriptions.
- Photos. Whether you choose to use images depends on your restaurant. For example, upscale restaurants usually don't. But if you do—perhaps you're a fast food chain—use them sparingly and ensure they look professional.
Plate: Floor plans, equipment, kitchens
This is when you focus on materials, design, and construction, building out the physical space your restaurant.
9. Design the Floor Plan Layout
Ever struggled to find the restroom in a restaurant? Or found yourself moving out the server's way as they scurry by? If you have, you've experienced the importance of a restaurant floor plan. An amazing floor plan allows all foot traffic in the restaurant to flow freely without harming the dining experience.
But how do you get your floor plan right?
In this section, you'll learn about four key factors to consider when designing your floor plan and five key restaurant layout components.
Essential Factors When Creating Your Layout
Here are four factors to consider:
- Customers and brand. What type of people will visit your establishment? If they're customers quickly popping in to grab a bite to eat on their way home after a busy days work, ensure there's a clear path to the ordering counter. Also, don't forget your brand image. For example, if you're an upscale restaurant targeting couples, you can create a relaxed and romantic setting with private tables and light fixtures on these tables.
- Regulations. These include local and federal building codes, and health regulations
- Accessibility. You'll need to abide by the Americans with Disabilities Act (ADA) and ensure people with disabilities can easily access restaurant facilities
- Flow. This is a core component of the restaurant layout. Think about the different traffic routes in your restaurant—from customers going to the toilet, and servers moving on the floor to your back of house and how chefs move from food prep to food storage.
5 Critical Components of A Restaurant Floor Plan
Kitchen. Your kitchen will occupy around 40% of total restaurant space. Optimize your layout for quality, speed, service, and safety.
Dining room. As a general rule, your dining room will account for about 60% of your total square footage.
Entrance and waiting area. If you have a waiting area, make sure you have enough seating to prevent any overflow
Bar. Your bar can serve many functions: It can be a place where servers pick up drinks or even a waiting area.
Restrooms. Your restroom should be separate from your restaurant, but easily accessible.
10. Source the Equipment
With your layout complete, it's time to kit your restaurant out with the right equipment.
Equipment will be one of your major restaurant costs: Expect to pay anywhere from $100,000 to $300,000 depending on your equipment needs and how you choose to source it.
Below is a breakdown of the standard equipment you'll need plus different options to source it.
- Small-wares including tableware, utensils and take-out containers
- Bar equipment if you choose to have a bar (more on that in the next section)
- Kitchen equipment consisting of big-ticket items like ovens, freezers, refrigerators, and fryers, as well as smaller appliances like blenders
- Furniture such as tables, chairs, shelving and bar counters
- POS system which includes the hardware and software
Sourcing options include buying used or new, and leasing.
Buying Used or New
Purchasing new gives you peace of mind the equipment won't break anytime soon. But, it can be a substantial monetary investment so you may choose to buy used. If you opt for the latter, follow these guidelines:
- Purchase from reputable dealers
- If you do buy from a private seller, research and test the equipment before buying it
- Limit used purchases to only certain items such as tableware and gas equipment. Gas equipment, for example, breaks down less often and is easy to repair
- Avoid buying fridges and freezers used. They are one of your most important equipment investments. Buying them used, only to have them break down soon after, can be catastrophic, and lead to food spoilage, rising food costs, and shrinking margins
Places to Buy Used and New
You can buy new and used equipment from a variety of places:
With leasing, you pay monthly instalments which reduces your initial capital investment. However, you'll pay more than the purchase price over the lifetime of the lease. The most common type of lease is “lease to own” where companies provide a buyout option at the end of the lease period.
11. Build out The Bar
Choosing to have a bar is entirely up to you, but know that having one offers many benefits. In this section, you'll learn about these benefits as well as tips to help you build and stock your bar.
Why Build a Bar?
- An attractive and well-positioned bar can drive customers through the door
- A bar lets you sell high-margin appetizers
- Margins on alcohol are higher than food, making it a lucrative profit center
- Some customers enjoy eating at the bar. And with easy access to drinks and food, customers will probably order more, allowing you to increase your average restaurant check size
Below are bar-building tips across two categories: Logistics and Inventory. “Logistics” refers to everything from deciding on your bar size and kitting it out with the right equipment and supplies. "Inventory" covers the details of stocking your bar: Brand choice and quantity.
Logistics of Starting Your Bar
Tip 1: Your target market should inform your bar concept. Refer back to your market research, review market demographics, analyze drinking habits, and understand their drinking preferences.
Tip 2: Your concept and location will inform your bar size. For example, upscale restaurants that focus on food and the experience generally have smaller bars. Casual neighborhood restaurants, though, often have larger ones.
Tip 3: Visit your competitor's bar to see how they operate. Assess their restaurant size, bar size and the number of customers who eat there.
Tip 4: Ensure you have the right liquor license to sell alcohol (See “Obtain Permits and Licenses” above)
Tip 5: Stock your bar with the right equipment and supplies. Everyday items include bar stools, cocktail shakers, bottle openers, ice buckets, glasses, wine coolers, glass racks, reach-in coolers, and beer taps.
For a full list of items you'll need and more details on owning a bar, read Opening and Owning a Bar: Everything You Need to Know.
Building an Inventory List
Stocking your bar involves sourcing the right brands and ordering the correct quantity from suppliers. Follow these three tips when doing so:
Tip 1: Use your budget to partially guide your choice of brands, but don't forget your concept...
Tip 2: Your concept will, ultimately, inform brand choice. For example, an upscale concept will generally offer premium labels and a large variety. Similarly, restaurants specializing in specific cuisine will often have drinks matching that theme.
Tip 3: When deciding on the quantity follow this rule of thumb, laid out by Roger Fields: “Limit the amount of inventory you keep in stock of any brand to not more than 150 percent of your estimated weekly usage.”
With your logistics and inventory startup tasks complete, you're just about set to open your bar. But remember, completing these tasks is only the start. You'll also need to properly manage your bar to reduce shrinkage and remain profitable.
For tactics on how to better manage your bar and bar inventory read: 7 Bar Inventory Building and Management Tactics for Restaurant
Serve: Staffing and marketing
Now you need people–to serve and to eat. Find, hire, and schedule awesome staff to service your guests and spread the word about your grand opening.
12. Staffing: Find, Hire and Schedule
Finding and hiring the right staff helps you deliver on your concept, ensure customers always receive stellar service, and keeps your restaurant profitable.
But who exactly do you hire? How do you approach the hiring process? And, once hired, how do you schedule employees effectively, so you're never over or understaffed? Let's have a look.
When hiring kitchen staff, assess their skills and ability to cook your restaurant cuisine. As for the number of staff you need, consider restaurant size, the number of tables, and the complexity of the menu. Generally, a larger restaurant and a more elaborate menu means more employees.
Your concept dictates whether you need a chef. Fast food restaurants, a local pub, or a diner, probably won't need a chef, whereas a fine dining restaurant will.
If you decide to hire a chef, here are a few best practices to find the right chef for your restaurant:
- Understand your concept and what type of cuisine you offer and narrow down your search to chefs specializing in that cuisine
- Visit restaurants offering a similar concept to yours, find out who the chef is, and contact them to gauge if they're interested in a new job
- Ask those same chefs for other chefs' contacts
- Contact other restaurateurs you may know in the industry for referrals
Your servers are your first point of contact with customers so find ones that will leave a strong first impression on guests. Traits to look for include strong interpersonal skills, attentiveness, hard-working, and an aptitude for learning.
When searching for suitable candidates, hire slowly: Follow a similar process to the one above—ask for referrals and speak to contacts in the industry.
When you do finally have a list of suitable candidates remember this:
“When the time comes to make your final decision, always opt for attitude over skill. It is relatively easy to teach people how to set a table or the proper etiquette of serving, but it is very difficult to teach attitude.” - Roger Fields, Author of Restaurant Success by the Numbers
After hiring the right employees, it's time to create your shift schedules. You'll need to:
Want to learn more about creating optimal shift schedules to reduce labor costs? Then read Shift Schedules: The Ultimate How-to Guide.
- Choose the right mix of work schedules. For example, your mix can be a combination of fixed schedules where employees work a predictable amount of hours each week and rotating shifts, where they switch with other employees on a set schedule
- Choose your scheduling method. Methods include no formal method, pen and paper, spreadsheets, and scheduling software. Each method has its pros and cons, but if you want to spend less time scheduling and better optimize your schedules, consider investing in restaurant employee scheduling software
- Ensure your schedules factor in staff and business needs. For example, staff will want advance notice about schedule changes while your business balances this need against having the right mix of schedules to maximize efficiency
There are many ways to market your restaurant, with some more expensive than others. The best place to start is by developing a restaurant marketing plan. The good news is that these marketing initiatives don't have to break the bank. Here are 10 you can choose to implement before launch day:
- Inform family and friends about the launch
- Ensure you have a website
- Create a press release for your local newspaper
- Personally invite other business owners in the area, e.g., send a card.
- Use social media like Twitter, Instagram, and Facebook to spread the word.
- Send flyers to households in your community
- Reach out to influencers and blogger who can write reviews
- Share your menu online so potential customers can view it. Most customers today view menus online first before visiting a restaurant.
- Share menu items on Facebook and Instagram in staggered intervals before launch day. Include a brief write-up and a stunning photo to create buzz.
- Host a soft opening where you invite a limited number of people. This helps you iron out the kinks.
For more information and ideas on how to effectively advertise your restaurant read How to Make Restaurant Advertising with No Budget Work for You
Finally, You're Ready to Open!
The only thing left to do after completing all the restaurant startup tasks —including your marketing— is to open your doors, deliver on your concept and pop some champagne! It's a feeling you'll remember for years to come.
But as chuffed as you may feel, from that day forward you'll have a whole other kettle of fish to deal with: running your restaurant. You'll have to market your restaurant long after opening day because “hype” soon wears off. You'll have to make critical staffing decisions, find ways to optimize your scheduling process, control food costs, and keep tabs on your labor costs.
The good news? Opening up your first location gives you the confidence that you have what it takes to succeed in the restaurant industry. And no one can ever take that away from you.
A Final Few Words on How to Start A Restaurant
Now is an excellent time to start a restaurant as the industry continues to face sustained growth. If you do choose to become a restaurant owner, though, make sure you're not only driven by the romance of starting one—because as we saw, opening a restaurant requires passion and hard work.
Assuming you have that passion and work ethic, the only thing left is your recipe for success. Thankfully, this post provided you with that recipe by detailing 13 key ingredients you need to follow to successfully start a restaurant—from core ingredients like choosing your concept and researching your market to the details like creating a menu and making important staffing decisions.
We can't promise you that tackling these various startup tasks will be easy—it won't. But what we can promise you is that if you focus on these 13 ingredients for opening and starting a restaurant, you'll be that much closer to opening your restaurant and hopefully making a massive success out of it.
And who knows, it may be only a matter of time before you open a second location? If that's the case, rest easy knowing you already have restaurant experience and a recipe for restaurant startup success you can replicate.
The only remaining question is: Are you ready to open your restaurant?
- Restaurant Success by the Numbers, by Roger Fields, CPA
- 49 Percent of Millennials Spend More on Restaurant Food than They Save for The Future
- What Is the Size and Scope of The Restaurant Industry in Your State?
- U.S. Small Business Administration Loans Website
- How Much Does a Liquor License Cost?
- US State Government Websites
- BMI Music Licence for Eating & Drinking Establishments, SOCAN
- Top Trends in Prepared Foods 2017
- 8 Psychological Tricks of Restaurant Menus
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